SURESTAY PLUS HOTEL BY BEST WESTERN GATLINBURG | Cheap Hotel in Gatlinburg | Book & Save

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Key details

About the Hotel

218 Ski Mountain Road, Gatlinburg, Tennessee, United States, 37738-3125

Close to amusement attractions

Very good

7.8

8.2

/10

3.5

3.4

Loved by Surestay Plus Hotel By Best Western Gatlinburg guests

Good location
Clean room
Comfortable bed
Hot breakfast
Helpful staff

"The room is very spacious."

edt442 from United States

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"The balcony over the stream was so relaxing."

Rose B from United States

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"Located on the Parkway side of Gatlinburg it is only steps away from everything."

Tim from United States

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Location

SureStay Plus Hotel is located in Gatlinburg, Tennessee, just steps away from the entrance of the Great Smoky Mountains National Park. This strategic location allows guests quick access to hiking trails, scenic drives, and local attractions, including Ripley's Aquarium and Ober Gatlinburg. The hotel is also conveniently situated within walking distance of the lively downtown area with its shops and restaurants.

Rooms

The hotel offers a variety of room types including spacious king and queen rooms. Each room includes premium bedding, a refrigerator, and a microwave for guest convenience. Many rooms feature private balconies with stunning views of the surrounding mountains.

Dining

A complimentary fresh and free hot breakfast is served daily, providing a great start to the day. Guests can enjoy a variety of breakfast options from fruits to hot items. The hotel is also located near several local dining establishments for lunch and dinner choices.

Wellness

Guests can take advantage of a variety of recreational options including a seasonal outdoor pool and a spacious sun deck. The hotel also has a fitness center for those looking to maintain their routine. For relaxation, the hotel provides convenient access to nearby spas and wellness centers.

Family-Friendly Amenities

The hotel is equipped with family-friendly accommodations, ensuring an enjoyable stay for guests of all ages. Children can explore the nearby attractions or partake in family activities arranged by the hotel. Additionally, cribs and rollaway beds are available upon request to cater to guests with younger children.

Highlights

Location: Entrance of the Great Smoky Mountains National Park

Rooms: King and queen rooms with private balconies

Dining: Fresh and free hot breakfast

Wellness: Seasonal outdoor pool

“What I found most appealing is the location, balanced between the bustle of downtown Gatlinburg and the quiet of the Smoky Mountain park's edge; plus, the rooms are well-maintained, many including balconies with river views. The complimentary breakfast adds convenience, especially for families eager to start their day exploring. In my opinion, this hotel strikes a chord with travelers seeking both value and access.”

James DavidEditor-in-Chief at Cheaphotels

Location: Great

8.8/10Review score

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Highlights from guests

Room FeaturesSpacious Comfort

The rooms were huge! We loved having a separate seating area and a balcony overlooking the river. It was spacious and relaxing.

Ricardo from Spain

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Guest ParkingEasy Parking

Parking was very easy with free on-site parking and a well-lit lot. It's also close to the strip, which made it convenient.

Mei from China

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DiningGreat breakfast

The breakfast was great with eggs, bacon, sausage, pancakes, cereal, baked goods, juice, and coffee. We started our day very well.

Hans from Netherlands

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Media & EntertainmentLots of channels

There was a good selection of TV channels available in the room. We also appreciated the easy Wi-Fi access.

Pierre from France

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Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals

King Room Disability Access

2 persons

205 sq. feet

1 King-size bed

Balcony

Air conditioning

room details

Queen Room Two Queen Beds Balcony

2 persons

205 sq. feet

2 King Size Beds

Balcony

Air conditioning

room details

King Room Balcony

2 persons

205 sq. feet

1 King-size bed

Balcony

Air conditioning

room details

Queen Suite Balcony

2 persons

250 sq. feet

2 King Size Beds

Balcony

Air conditioning

room details

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Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking

Facilities: Great

8.0/10Review score

General

Non-smoking rooms
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Skiing
Hiking

Business

Business centre
Fax/Photocopying

Spa & Leisure

Seasonal outdoor pool
Sun loungers

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Garden furniture
Ironing facilities

Media

AM/FM alarm clock

Surestay Plus Hotel By Best Western Gatlinburg Location

218 Ski Mountain Road, Gatlinburg, Tennessee, United States, 37738-3125

Map view

218 Ski Mountain Road, Gatlinburg, Tennessee, United States, 37738-3125

City landmarks

Aquarium

Ripley's Aquarium of the Smokies

5100 ft

Landmark

Ole Smoky Tennessee Moonshine

2800 ft

Landmark

Gatlinburg Space Needle

3300 ft

Landmark

Souvenir shopping

4800 ft

Convention Centre

Gatlinburg Convention Center

2300 ft

Landmark

Ripley's Haunted Adventure

2600 ft

Museum

Hollywood Star Cars Museum

2600 ft

Ski Lift

Gatlinburg SkyLift Park

3300 ft

Landmark

Amazing Mirror Maze

2400 ft

Landmark

Noah Bud Ogle Cabin

2100 ft

Landmark

Ripley's Believe It or Not Gatlinburg

2300 ft

Museum

Gatlinburg Pinball Museum

2100 ft

Museum

Christ in the Smokies Museum and Gardens

3000 ft

Amusement Park

Earthquake

4200 ft

Church

Trinity Episcopal Church

2500 ft

Landmark

Gatlinburg First United Methodist Church

2600 ft

Landmark

Mysterious Mansion

3500 ft

Landmark

World of Illusions

3000 ft

Landmark

Anakeesta

1.1 mi

Landmark

Guinness World Records Adventure

4200 ft

Landmark

Ole Smoky Barrelhouse

4000 ft

Theatre

Sweet Fanny Adams Theatre

1.1 mi

Nearby

Gallery

Smoky Mountain Art Gallery

1300 ft

Ski Area

Ober Gatlinburg

600 ft

Church

St Mary's Catholic Church

1900 ft

Winery

Sugarland Cellars

900 ft

1001 Parkway Suite 2

Ober Gatlinburg's Wildlife Encounter

1600 ft

River Rd

Gatlinburg Trail

600 ft

904 Parkway

Ripley's Moving Theater

2000 ft

Shopping Area

Tramway Mall

1000 ft

Restaurants

Cicis

600 ft

849 River Road

Sidewalk Cafe at Ober Gatlinburg

1600 ft

1001 Parkway Suite 2

Bearland Grill & General Store

3900 ft

305 Historic Nature Trl

Slice Pizza Bakery

2900 ft

117 Historic Nature Trl Arcadia

Dunkin'

2800 ft

812 Parkway Ste 106 Ste 106

Funnel Cakes

4000 ft

745 Parkway

Explore Gatlinburg

Gatlinburg Attractions and Experiences

Ripley's Aquarium of the Smokies

19 minutes walking

Interactive aquatic exhibits and diverse marine life make this a favorite for families. Special events are often held throughout the year.

Gatlinburg Space Needle

12 minutes walking

A 407-foot observation tower offering stunning views of the Smokies. Enjoy the view from the sky deck or dine at the rotating restaurant.

Ober Gatlinburg Ski Resort

3 minutes walking

Year-round fun with skiing, snowboarding in winter, and an amusement park in summer. It also features a wildlife encounter.

Hiking at Great Smoky Mountains National Park

6 minutes driving

Endless trails for all skill levels. Guided tours are available for nature enthusiasts and wildflower lovers.

Spa Services Nearby

5 minutes driving

Relaxation services such as massages and facials are readily available at local spas. Perfect for unwinding after an adventure.

Sidewalk Cafe at Ober Gatlinburg

6 minutes walking

Casual dining with stunning views. Offers comfort food and local favorites, ideal for a post-activity meal.

Slice Pizza Bakery

11 minutes walking

Famous for delicious hand-tossed pizzas and fresh local ingredients-comfortable ambiance for families and groups.

Gatlinburg SkyLift Park

12 minutes walking

Ride the scenic chairlift for breathtaking views. Family-friendly, with activities like the SkyBridge-the longest pedestrian suspension bridge in North America.

Ripley's Haunted Adventure

10 minutes walking

Thrilling haunted house experience perfect for thrill-seekers. It features live actors and immersive effects for an unforgettable scare.

Getting around town

City Centre

Gatlinburg18 min · 5000 ft

Airports

McGhee Tyson Airport (TYS)115 min · 47.5 mi

Asheville Regional Airport (AVL)208 min · 86.0 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

A american breakfast is served at affordable prices.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Year renovated:

2018

Number of floors:

Number of rooms:

Former name

Travelodge Inn & Suites

Reviews and Ratings

What past guests shared about their stay

Review score

Based on 1067 verified reviews

7.8/10

Very good

75%

Recommend

Breakfast

6.7/10

Cleanliness

8.2/10

Comfort

8.2/10

Facilities

8.0/10

Free Wi-Fi

7.7/10

Location

8.8/10

Paid Wi-Fi

7.3/10

Staff

8.3/10

Value for money

8.4/10

Pros

Friendly staff

Quiet location

Good breakfast

Large room

Cons

Dirty shower

Room cleanliness

Water issues

based on 822 reviews

3.5/5

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FAQs

About Surestay Plus Hotel By Best Western Gatlinburg

What are the check-in and check-out times at Surestay Plus Hotel By Best Western Gatlinburg?

Check-in is at 15:00 and check-out is by 11:00.

What nearby attractions can I visit from Surestay Plus Hotel By Best Western Gatlinburg?

Nearby attractions include Great Smoky Mountains National Park (400 m), Ober Gatlinburg Amusement Park (0.5 km), and Ripley's Aquarium (2 km).

What dining options are available near Surestay Plus Hotel By Best Western Gatlinburg?

Nearby restaurants include Cherokee Grill (0.5 km), Cicis (0.5 km), and Big Daddy's Pizzeria (0.5 km).

Does Surestay Plus Hotel By Best Western Gatlinburg have parking facilities?

The hotel offers free private parking on-site without the need for a reservation.

What amenities are provided in the rooms at Surestay Plus Hotel By Best Western Gatlinburg?

Rooms include air conditioning, a flat-screen TV, a microwave, a refrigerator, and a private bathroom.

Is breakfast included when staying at Surestay Plus Hotel By Best Western Gatlinburg?

The hotel serves a complimentary continental breakfast on weekdays from 6:30 AM to 9:30 AM.

What recreational activities are available near Surestay Plus Hotel By Best Western Gatlinburg?

Guests can enjoy hiking, skiing, and visiting attractions like Cataract Falls, which is 6 minutes by car or a 45-minute walk along the Gatlinburg Trail.

What languages do the staff at Surestay Plus Hotel By Best Western Gatlinburg speak?

The staff primarily speaks English.

What are the payment methods accepted at Surestay Plus Hotel By Best Western Gatlinburg?

The hotel accepts major credit cards including American Express, Visa, MasterCard, and Discover.